Protecting your personal information is very important to us at LuckyDream Casino, operating under the domain luckydream.org. This privacy notice explains what personal data we collect, how we use it, and the rights you have regarding your information.
Controller
The party responsible for processing your data on this website is:
LuckyDream.org
Email: support@luckydream.org
What Data We Collect
When you visit our website, we may collect the following information:
- IP address and device details
- Access times and pages visited
- Login data and gaming activity (for registered users)
- Payment information (for deposits and withdrawals)
- Communications sent via support or contact forms
Purpose of Data Processing
We process your information for the following purposes:
- To provide our gambling services
- To meet legal obligations (e.g. KYC, anti–money laundering)
- To improve your user experience
- For analytics and statistical purposes
- To send newsletters (only where you have given consent)
Legal Bases
Data processing is carried out in accordance with the GDPR:
- Art. 6(1)(b) – performance of a contract
- Art. 6(1)(c) – legal obligation
- Art. 6(1)(a) – consent (e.g. newsletters, cookies)
- Art. 6(1)(f) – legitimate interests (e.g. website analytics)
Data Sharing
We only share your information when it’s necessary to fulfil a contract or when we’re legally required to do so. This may include third-party providers such as payment processors or technical hosting partners.
International Data Transfers
If we use services based outside the EU/EEA, we ensure appropriate data protection safeguards are applied (e.g. standard contractual clauses).
Your Rights
You have the right at any time to:
- Request access to the data we hold about you
- Ask for correction or deletion of your data
- Request restrictions on how your data is processed
- Object to certain types of processing
- Withdraw your consent
- Lodge a complaint with a data protection authority
Contact
If you have any questions regarding data protection, please contact us at:
www.luckydream.org